Contact RatataLabs
Get in Touch
The fastest way to reach RatataLabs is by email. Send Plokk feedback, app support questions, privacy requests, press notes, and partnership ideas to [email protected]. Include the product name, the URL you were using, your browser or device if relevant, and a short description of what you expected to happen.
What to Include
Good bug reports are specific. Tell us what page you were on, what action you took, what happened, and what you expected instead. For Plokk score or daily challenge issues, include the date of the challenge and any screenshots that help explain the problem.
Product Links
Useful starting points include Plokk at plokk.ratatalabs.com, the how-to-play guide, the strategy guide, and the daily challenge page.
Legal and Privacy Requests
For questions about privacy, terms, cookies, data handling, or account-related requests, email [email protected] with a clear subject line such as Privacy request or Cookie policy question.
Response Expectations
RatataLabs is a small independent studio, so response times can vary. Product-breaking issues, privacy requests, and security concerns are treated as higher priority than general suggestions.
Before You Write
If your question is about learning Plokk, start with the how-to-play, strategy, and daily challenge pages because those guides cover scoring rules, first moves, board control, and the shared daily puzzle format. If your question is about a different RatataLabs app, include the app name so the request can be routed quickly.