Here to help

A question?
Let's work it out.

For a game issue, a suggestion, or a business enquiry, email the studio. A few details help us understand what happened.

Send us a note

Tell us which game you are using and what you expected to happen. For a bug report, include:

  • Your device and browser, or whether you are using the Windows app.
  • The steps that led to the issue.
  • A screenshot, if it helps explain the problem.

Please do not send passwords, account tokens, or sensitive personal information.

Email RatataLabs

ratatalabs@gmail.com

Start with the player guides

Learning Plokk? Our beginner and board strategy guides explain the basics and useful habits for your next run.

Browse player guides

Plokk's own resources

The live game has its own detailed rules, support, and privacy pages.

Open Plokk support

Looking for Tria?

Tria is coming soon. We will publish its availability and release information in the studio updates.

Meet Tria